RE: [SEC508] Treasury Direct Login Changes

["Karl Groves" <kgroves@webaccessstrategies.com>]

As Kelly's already alluded to, getting sighted assistance is not a suitable
mitigation strategy, per 508 law.
508 allows for "equivalent facilitation", but that equivalent facilitation
must be technical in nature - i.e. the classic text-only page or
alternative, text-based navigation when the main navigation is something
like Flash or JavaScript.   Requiring a third party to do a task for you
negates the purpose of 508 altogether.

Karl Groves
AIM/YIM: karlcore
Skype: eight.pistons
www.WebAccessStrategies.com 


> -----Original Message-----
> From: sec508-admin@trace.wisc.edu [mailto:sec508-admin@trace.wisc.edu]
> On Behalf Of Kelly Ford
> Sent: Tuesday, April 29, 2008 10:46 PM
> To: sailesh.panchang@deque.com; sec508@trace.wisc.edu
> Subject: RE: [SEC508] Treasury Direct Login Changes
> 
> I haven't received my card yet but quite honestly I'm not interested in
> work
> arounds.  To me this is exactly the sort of thing section 508 is
> supposed to
> address so we don't need to use work arounds to get accessible services
> from
> our government.
> 
> I've sent inquiries and appreciate the info that was provided here.
> We'll
> see what happens.
> 
>  Kelly
> 
> -----Original Message-----
> From: Sailesh Panchang [mailto:sailesh.panchang@deque.com]
> Sent: Monday, April 28, 2008 11:05 AM
> To: 'Kelly Ford'; sec508@trace.wisc.edu
> Subject: RE: [SEC508] Treasury Direct Login Changes
> 
> As I know, the Treasury Direct's Access Card lists 50 characters in a
> 10
> column x 5 row grid. One gets the card in the mail. The easiest
> workaround
> is to get sighted assistance  (if needed) to create a read-only Excel
> file
> with this grid of 50 characters from the card.
> Then one can always use this Excel file during login process to  figure
> out
> the code to be entered.
> I am unaware of TD sending out Access Cards in alternate accessible
> format.
> Perhaps one should ask.
> Although the login process says one should use the virtual keyboard and
> mouse-click the characters in the password and the other code (based on
> Access Card), the good thing is that one can still use a keyboard to
> tab to
> the characters and enter them. This is inefficient for keyboard-only
> users.
> JAWS users can use Ins+F5 and quickly go to the required character.
> 
> However, I have seen a website of another financial institution which
> requires password entry only via mouse clicks and it is very
> frustrating.
> The sign-in process also requires one to select an image from a list...
> apparently the images have no alt attributes so nothing gets rendered
> via a
> screen reader.
> 
> Writing to these webmasters gets a typical answer: security
> considerations
> require them to adopt this process... sorry for the inconvenience... We
> will
> look into it but not sure we can change it to make it work for
> everyone.
> 
> Sailesh Panchang
> Accessibility Services Manager (Web and Software) Deque Systems Inc.
> (www.deque.com) 11130 Sunrise Valley Drive, Suite #140, Reston VA 20191
> Phone: 703-225-0380 (ext 105)
> E-mail: sailesh.panchang@deque.com
> 
> -----Original Message-----
> From: sec508-admin@trace.wisc.edu [mailto:sec508-admin@trace.wisc.edu]
> On
> Behalf Of Kelly Ford
> Sent: Saturday, April 26, 2008 10:55 PM
> To: sec508@trace.wisc.edu
> Subject: [SEC508] Treasury Direct Login Changes
> 
> Hello,
> 
> I recently received mail from Treasury Direct where you can buy various
> savings bonds from the U.S. Government talking about sign in changes.
> Basically they are going to mail out some sort of cards with serial
> numbers
> where you must then enter the number off the card as part of the sign
> into
> the web site.  Details are at
> http://www.treasurydirect.gov/indiv/help/TDTutorial/tutorial.htm.
> 
> I searched around the web site but so far didn't find anything about
> accessible options for these cards.  I'll be following up with any
> contacts
> I can find but was curious if anyone knew more about this or any
> accessible
> options for this card?
> 
> Thanks,
> 
> Kelly
> 
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