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ADAAG section 4.34 - Automated Teller Machines

The following is the section of the Americans with Disabilities Act Accessibility Guidelines (ADAAG) which relates to Automated Teller Machines (ATMs) and also to Kiosks and ITMs (see Compliance with the ADA for Kiosks, ATMs & ITMs (Word Document - 159 KB) for an explanation). This page is intended to be a quick reference only: it does not represent the letter of the law. See the original document for further information.

[indented, italicized text has been added for a guide to what is covered in related sections - see the original document for the full text]

4.34 Automated Teller Machines.

4.34.1 General. Each machine required to be accessible by 4.1.3 shall be on an accessible route and shall comply with 4.34.

[section 4.1.3. details Accessible Buildings and covers the route the user takes to get to the ATM].

4.34.2 Clear Floor Space. The automated teller machine shall be located so that clear floor space complying with 4.2.4 is provided to allow a person using a wheelchair to make a forward approach, a parallel approach, or both, to the machine.

[section 4.2.4 details "The minimum clear floor or ground space required to accommodate a single, stationary wheelchair and occupant", given as 30 in by 48 in (760 mm by 1220 mm)].

4.34.3 Reach Ranges.

(1) Forward Approach Only. If only a forward approach is possible, operable parts of all controls shall be placed within the forward reach range specified in 4.2.5.

[section 4.2.5 specifies "the maximum high forward reach allowed shall be 48 in (1220 mm) (see Fig. 5(a)). The minimum low forward reach is 15 in (380 mm)" unless the reach is over an obstruction].

(2) Parallel Approach Only. If only a parallel approach is possible, operable parts of controls shall be placed as follows:

(a) Reach Depth Not More Than 10 In (255 Mm). Where the reach depth to the operable parts of all controls as measured from the vertical plane perpendicular to the edge of the unobstructed clear floor space at the farthest protrusion of the automated teller machine or surround is not more than 10 in (255 mm), the maximum height above the finished floor or grade shall be 54 in (1370 mm).

(b) Reach Depth More Than 10 In (255 Mm). Where the reach depth to the operable parts of any control as measured from the vertical plane perpendicular to the edge of the unobstructed clear floor space at the farthest protrusion of the automated teller machine or surround is more than 10 in (255 mm), the maximum height above the finished floor or grade shall be as follows:

Reach Depth

Maximum Height

In

Mm

In

Mm

10

255

54

1370

11

280

53 1/2

1360

12

305

53

1345

13

330

52 1/2

1335

14

355

51 1/2

1310

15

380

51

1295

16

405

50 1/2

1285

17

430

50

1270

18

455

49 1/2

1255

19

485

49

1245

20

510

48 1/2

1230

21

535

47 1/2

1205

22

560

47

1195

23

585

46 1/2

1180

24

610

46

1170

(3) Forward and Parallel Approach. If both a forward and parallel approach are possible, operable parts of controls shall be placed within at least one of the reach ranges in paragraphs (1) or (2) of this section.

(4) Bins. Where bins are provided for envelopes, waste paper, or other purposes, at least one of each type provided shall comply with the applicable reach ranges in paragraph (1), (2), or (3) of this section.

EXCEPTION: Where a function can be performed in a substantially equivalent manner by using an alternate control, only one of the controls needed to perform that function is required to comply with this section. If the controls are identified by tactile markings, such markings shall be provided on both controls.

4.34.4 Controls. Controls for user activation shall comply with 4.27.4.

[section 4.27.4 covers height and clear floor space required for controls, which are already addressed above. In addition, it specifies that "Controls and operating mechanisms shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls shall be no greater than 5 lbf (22.2 N)."]

4.34.5 Equipment for Persons with Vision Impairments. Instructions and all information for use shall be made accessible to and independently usable by persons with vision impairments.

[This is considered by Trace to be the most difficult section to succesfully address. For an in-depth analysis, please see Compliance with the ADA for Kiosks, ATMs & ITMs )


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